Windows Out of Band Update is available to resolve Windows Server issues


Just days before this month’s Patch Tuesday updates, Microsoft released out of band (OOB) fixes to address some Windows Server issues. These include a black screen, slow connection, and general sluggishness issues on Windows Server 2019 and Windows Server 2012 R2.

“After you install the December 14, 2021 Windows Update on a server that is running Windows Server 2012 R2, the server may stop responding,” the Windows maker explained. “Additionally, you may experience a black screen, slow connection, or overall sluggishness over time, which eventually causes the server to stop responding.” The company released KB5010196 for Windows Server 2019 and KB5010215 for Windows Server 2012 R2.

The first feature update for Windows 11 (codenamed Sun Valley 2) is expected to be finalized in May 2022

Release Notes for Windows Out of Band Update KB5010196 (Build 17763.2369)

Addresses a known issue that may prevent you from using Remote Desktop to access the server. Under certain circumstances, the server may stop responding. The screen may also appear black, and overall performance and connection may be slow.

The update is only available through the Microsoft Update Catalog. Microsoft has stated that you can manually import this update into Windows Server Update Services (WSUS). As for other affected platforms, the company added that updates to them will be released in the coming days.


Evelyn C. Tobin